Shipping policy

Last Updated: April 19, 2026

At Azlif, every rug is a unique piece, entirely hand-knotted by our skilled artisans in the Atlas Mountains.

1. Shipping Area

We ship worldwide.

All orders are delivered directly to the address provided at checkout.

2. Delivery Times

32 to 35 business days.

This includes approximately 30 days for production, followed by 2 to 5 business days for delivery.

3. Shipping Costs

Shipping is free on all orders.

4. Taxes & Customs Duties (No Hidden Fees)

For your convenience, Azlif fully covers all customs duties and import taxes.

The price displayed at checkout is the final price you will pay. No additional fees will be charged upon delivery.

5. Responsibility & Damages

  • Address: Customers are responsible for ensuring that the information provided, including the delivery address, is accurate. In the event of an incorrect address, any reshipping costs will be the customer's responsibility.

  • Damaged Package: We recommend inspecting your package upon delivery. If there is any visible damage, please take photos and contact us at contact@azlif-rugs.com.

6. Legal Information

Azlif

  • Company: TrustCar

  • Company Registration Number (CRN): 103671400

  • Registered Office: 12 Résidence du Portique, Péronnas 01960, France

  • Customer Service: contact@azlif-rugs.com | WhatsApp: +33 7 46 39 29 91